Moderators: Keiser Soze, Cpt.Miller, [FuN] Users, Senior Moderators
sargent sam wrote:Oh some goods news a last
strange how it took over aweek to find hdd is broken, i thought 1st rule of pc stuff is to back up !
Cpt.Miller wrote:Hi guys, after asking them to cancel the server and give me a full refund i got this email when i returned home.
Dear Jamie,
Thank you for your request.
Your box had a failed HDD which needs replacing.
Replacement parts are now onsite so an engineer will get this set up for you today.
I feel you'd like some kind of explanation for the lack of corespondance from us, so here goes...
Your server was inspected Monday and found to have a faulty HDD.
A new HDD has been ordered and has arrived onsite this morning.
Your server will now have it's new HDD fitted and OS installed.
This ticket is then passed on to the admin team to prepare your server for you by setting up passwords / users / games etc.
Once that is done, the admin will then reply to the ticket with details of how to connect.
If our engineers were to start replying to your ticket it would cause confusion because the ticket is always 'owned' by the last person to respond.
This would cause your ticket to remain with the engineers who do not have access to customer details for passwords / users / games etc.
Sorry for the extended delay.
Kind regards
Stuart Willet
The 4u-Servers team.
So i will have to reinstall the mods and redo the configs and hopfully we will be able to get a game tomorrow.
Cpt.
Prof wrote:I'm sorry to be so blunt, but the only words I can say atm is "I told you so!".
4u are the sh*ttest people on the block mate, and I am not kidding. I had to get my solicitor on the case before they'd listen, and I was emailing them for months, not days.
You've heard my story, so I won't repeat it here.
spliffyed wrote:Forget about deleted posts - the forums have been closed
Unfortunatly due to persistant support posts on this none support forum the forums are now closed untill further notice. Thank you to all those who used the forums correctly and posted some very good threads on gaming/hardware and software.
hmmm
nrich999 wrote:If money is an issue, I'll chip in, and I reckon a few others would too. We miss the server and want it back ASAP.
Cpt.Miller wrote:Sorry, i only put it up last night to test what i have done so far.
Mayhem will be on soon today with a few extra maps
Sorry to keep you all waiting but working as fast as i can
Cpt.
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